Shipping & Delivery

All Sygns products are individually manufactured based on your order. The total delivery time consists of production time and shipping time and may vary depending on product type, size, and configuration.

Lead times

	Glass Neon	LED Neon	3D Letters (lit)	3D Letters (non-lit)	2D Letters	Lightbox	Added moss background
Standard production time (business days)	8	15	20	15	10	Individually	+5
Express production time (business days) product price +20%	5	10	15	10	5	Individually	+5

The indicated production times refer to direct-to-wall products and may vary depending on the level of customisation, e.g., an added background plate will influence the overall delivery time.

Shipping method	Shipping time (business days)
Third-party carrier (UPS, DB Schenker)	ca. 2-3
Sygns courier (Direct Drive)	1

Courier fees are calculated based on the shipping address and will be part of your offer.

Glass Neon	8	5
	Standard production time (business days)	Express production time (business days) product price +20%
LED Neon	15	10
3D Letters (lit)	20	15
3D Letters (non-lit)	15	10
2D Letters	10	5
Lightbox	Individually	Individually
Added moss background	+5	+5

The indicated production times refer to direct-to-wall products and may vary depending on the level of customisation, e.g., an added background plate will influence the overall delivery time.

Shipping method	Shipping time (business days)
Third-party carrier (UPS, DB Schenker)	ca. 2-3
Sygns courier (Direct Drive)	1

Courier fees are calculated based on the shipping address and will be part of your offer.

Shipping Costs

Shipping costs are calculated individually and depend on factors as:

product size and weight
delivery location
packaging and transport requirements
possible special logistics or installation conditions

The exact shipping costs are always included in your individual offer.

Additional costs for special packaging, pallet shipping, lifting equipment or specific transport requirements may be charged separately unless explicitly stated otherwise in the offer.

Shipping Regions

We deliver to:

Germany
Austria
Switzerland
Netherlands
Sweden
Denmark
France
Belgium
Italy
Spain
All EU countries (on request)

Deliveries outside the European Union are also possible upon request.

For international shipments, additional customs duties, taxes or import fees may apply. These costs are the responsibility of the customer.

Packaging & Transport

All products are carefully packaged to ensure safe transport. Depending on the size and type of product, signage and illuminated elements may be shipped on special transport pallets to prevent damage during transit.

Note on Custom Products

All products are individually manufactured according to customer specifications. Therefore, production and delivery times may vary depending on:

project complexity
technical requirements
customizations or special solutions